8BitDo Ultimate 2.4G Controller with Charging Dock (Hall Effect joysticks)

Item was unable to be delivered and returned to sender. I am have not received a refund and I am having a difficult time getting ahold of anyone from the company.

I have no complaints, its a great value and just feels amazing to hold, 10/10 would buy again

Great controller. D-pad isn’t terrible, but not ideal if you play something classic. Thankfully 8Bitdo does sell a dedicated controller for that.

The back buttons can't be programmed to hold when mapping is assigned. They are only able to register as a quick button press. For example, I like programming a back button as a hold to sprint option, this cannot be accomplished.

When I tried to process a return, 8BitDo explained that shipping to China would be more expensive than the product, so I should seek out local re-sale.

Limitations on the feature I was interested in.
Poor customer support.

Bought it as a substitute for a Xbox One controller, used it for many years, one of the most comfortable controllers i have ever used. Till the 8BitDo Ultimate 2.4G, is so light and feels so good in my hands, the buttons are perfectly placed and the battery lasts forever, i chose a purple one, looks so very good. 8BitDo will be my preferred brand of controller from now on. So glad i bought it.