
Customer service was extremely helpful in replacing the adapter. I wasn’t sure it could actually be replaced and 8bitdo not only made sure I received a working replacement but made it very easy and cost effective as well
My controler is the ultimate 2,4, not the bluetooth. SO SAD
They were communicative and were able to explain how I can order replacement parts that weren't available on their site. Big help to those that don't want to throw away a perfectly working item.
I recently bought a half dozen replacement analog sticks for the Ultimate C Wired for Xbox and had a wonderful experience with this purchase.
For this who do not know, the analog sticks on the Ultimate C Wired for Xbox can be removed and replaced. One of my sticks fell off and got lost and I was scrambling to find a replacement, but they are not available anywhere.
I contacted customer service and they were super friendly in facilitating a purchase of extra sticks. 8bitdo has a fan for life.
It was a receiver for the mouse but I only got the wrist pad. I was a told they would send another so thats good but I was upset still heh. I will still buy from 8bitdo and own several products. I would like to see they same mouse with Bluetooth,please!