8BitDo Ultimate Bluetooth Controller with Charging Dock

Customer support has been slow to respond. Can’t use my controller.

Great controller, great company.

It's not what was on the website.

Missing 2 number buttons

But great controller nevertheless

8BitDo Ultimate Bluetooth Controller with Charging Dock

Fair warning this review is more a review of a lack of clarity on the listing rather than the controller itself. I'll still touch on the controller though.

So most important things to note, if you plan on using this controller on pc and want both gyro and analog triggers (like a dualsense or a steam controller) this controller is not for you. It has an Xbox mode, which turns off gyro, and a switch mode, which makes the triggers behave digital. The lack of clarity about that in the store page is frustrating especially as getting a return isn't worth it due to shipping costs.
Beyond that though, if you're just looking for an alternative to the switch pro or Xbox controllers this is a pretty solid choice. The build quality is excellent, the dock turning the controller off is useful, and the weight and feel are spot on.
The one caveat I have to all that is the gyro. To be clear, I only tested the gyro with Steam's "gyro to joystick", and not with "gyro to mouse" or on the switch directly, where it may perform better. Still, compared to the Switch Pro, Dualshock 4, and Dualsense with "gyro to joystick" the experience was noticeably worse. The gyro had a noticeable delay, clunky movement, and was liable to drifting, overshooting and then snapping back. I'm not prone to motion sickness, having played both DOOM 2016, DOOM Eternal, and Ghostrunner on Switch w/ gyro (Switch Pro Controller). But after about 20 minutes w/ Ghostrunner 2 I felt nauseous and headachey enough that I had to lie down for an hour. This has not happened in this game with any other gyro controller I've played with it.

In short, don't buy if
- you want to use analog triggers and gyro simultaneously
- you plan on using "gyro to joystick" on Steam

Otherwise buy if
- you want an Xbox controller with Nintendo button layout
- you want a less expensive Switch Pro and gyro and HDrumble aren't important

As for me, I'm gonna stick with my used Dualsense